1. About the company

Protection of your personal data is important to Kose Hambaravi OÜ (Kesklinna Hambaravi) (hereinafter: we/us).

Kose Hambaravi OÜ is a dentistry enterprise operating in Estonia. Our clinics are located at the following addresses:

• Hariduse 2, Kose, 75101 Harju County
• Liivalaia 33, on the 25th floor of Hotel Olümpia, Tallinn
• Narva mnt 26, II floor, Tallinn 10120

We reserve the right to amend the privacy policy at any time without notifying you thereof, and the amendments enter shall into force as of publishing thereof on our website. Please check the amendments regularly.

2. What is personal data?

Personal data is your information we gather and based on which your person is recognisable or can be reliably identified. These may include your name, address, date birth, telephone number, e-mail address.

3. Collecting data

We collect personal data only when it is reasonably necessary. Our collection of data is honest and legal and is not intrusive. We collect personal data directly from you and only to the extent necessary for providing the service.

We collect your personal data when you book an appointment on our clinic’s website (www.kesklinnahambaravi.ee).

If you do not wish to disclose your personal data, this might mean that we cannot provide you with certain services or ensure that our service meets the regular standard.

4. Confidential information

We do not collect, use or disclose confidential information, unless you have given your explicit consent or under the terms and conditions provided in the law establishing the inviolability of private life.

5. Clickstream data

Usually when visiting our website, you do not need to tell us who you are or disclose any personal data to us. Unless you disclose them yourself, we will never know who you are, and you can use our website anonymously.

Upon visiting our websites, servers will automatically record basic data about your habits, for example the type of browser used, operation system, visiting date, time and duration, and browsed pages. This data is anonymous and will not enable identifying you, and we will not combine this data with information that can identify you. We collect and analyse the above data in order to better understand how our visitors use our website.

6. Information about use and disclosure

We use the personal data collected from you only for the purpose that is in accordance or directly associated with the purpose of collecting thereof. When you give us your personal data, it is clear what they will be used for.

In addition, we may use the personal data given by you for the following purposes:

1) To see the ethnic composition of our website users and improve our products and services (this may include personal data such as age and gender);

2) To adjust the advertising of our website and content thereof to better market and promote our products and services.

You can always forgo any of our mailings at any time. You can always forgo receiving this type of future notices at any time, irrespective of what kind of direct marketing you have requested from us.

We will not sell, exchange or lease personal data to third persons such as promoters or telemarketers.

We will not share your personal data with other organisations.

7. Information quality and security

All personal data given to us by you shall be retained and kept according to the standards of generally accepted principles of security. We use relevant technological, administrative and physical activities to protect your personal data against unauthorised disclosure, loss, misuse, changing or destruction. We only permit authorised persons whose business requirements are in accordance with the purpose of collecting data to access the personal data. Authorised persons are obligated to treat your personal data as confidential.

8. Access

You may apply for access to your personal data at any time by sending a written application to our contact person in charge of privacy (see the contact information below). You do not have to justify your application. We may charge you a small fee for granting access if finding or collecting your personal data and submitting them in an appropriate format requires a significant amount of time.

In rare cases and only if it is permitted pursuant to the law establishing the inviolability of private life, we cannot grant you access to your personal data. For example, we may refuse to grant access if requested access unreasonably affects the privacy of others or if the law requires us to keep the aforementioned data secret. In the event that we are unable to grant you access, we will give you the reasons for the refusal.

9. Amendments

We review our data regularly. As part of this activity, we may ask you to confirm the accuracy of your personal data. Should your personal data change, make sure to always let us know so that we could update them as quickly as possible.

If you wish to change or make the personal data submitted to us inactive, contact our person in charge of privacy. We will change or inactivate any data enabling the identification of your person as soon as possible following the receipt of your application, excl. in the event that we are legally obligated or authorised to not do so. Once your personal data has been inactivated, they can no longer be accessed. As the system is backed-up on various types of data media, your personal data may remain on certain types of data media in some cases.

         10.  Third person service providers

Our website includes links that redirect your to third person websites. We are not liable for the privacy policy or content of these websites. We recommend that you read and understand the privacy policy and terms of use of these websites before you disclose any data to them.

           11. Contact information

Please contact us if you have any questions about personal data that we collect or about the way we handle them. Our contact information in the event of questions regarding privacy issues is the following:

Kose Hambaravi OÜ (Kesklinna hambaravi )

Aadress: Narva mnt 26, II floor, Tallinn, 10120.

Tel.: +37255515635  email: info@kesklinnahambaravi.ee

            12. Complaints

Should you have issues or complaints regarding the way we have collected or handled your personal data, please contact our contact person who is in charge of privacy issues using the above information.